Black Friday Sale
Up to 25% off selected Hive products

Selected products only, offer ends 1st December[3]

Creating a fairer, lasting deal for all energy customers

We’re committed to improving the UK energy market so that it is fairer, more competitive and gives customers a better deal. But we don’t think price controls will achieve this. We think there’s a better solution. Rather than cap un-ending standard variable tariffs we should scrap them altogether. Find out more about our plan to reform the market and help customers below.

What can we help you with?


See our energy products and services available to you.

Home Services

Get peace of mind when you protect your boiler, heating and more. Plus, book an engineer anytime.

Smart Homes

Enjoy the benefits of smart meters and find out more about Hive connected products.

Help & Support

Choose a category to find the best way to contact us.


It's easy to switch your supply to us to make sure you're on the right tariff

Prices vary by region.  

Switching energy should be easy and hassle free. That’s why we’ve signed up to the Energy Switch Guarantee. Find out more at

Why choose us for energy?

  • We'll tell you when there is a cheaper tariff
  • A discount if you pay by Direct Debit
  • Manage your account anytime, anywhere

Home Services

Two years interest free credit on all new boilers

Offer ends 31 December.[1]

HomeCare products

Gift Card worth up to £50 on selected HomeCare products

Spend at, Argos, Boots, or Sainsbury’s.

Offer ends 4th December.[2]

Your smart home

See how much you're spending on your energy by installing a free smart meter

Your smart meter will send us your readings, which means you'll always have accurate bills.

Black Friday Sale

Available on selected Hive products. Offer ends 1st December.[3]

Claiming your rewards in 4 simple steps

To say thank you for being a British Gas customer, we're giving you exciting offers and giveaways from us and other brands you love.


Step 1

Log in register


Step 2

Join Rewards


Step 3

Choose an offer


Step 4

Claim and enjoy!

How else can we be of service?


One-off repairs

Boiler repairs from £79 - you don't even need to be a British Gas customer.


Moving home

Let us know if you're moving or have already moved.


Book an engineer

Book and manage your engineer by visiting us online.

Further Information

Dealing with complaints

Want to know what we're doing to get better at sorting your complaints? We've put it all in a letter to our industry's regulator.

[1]This offer is available for domestic properties only (up to 44kW). It excludes warm air units. Access to a finance agreement is not guaranteed and customers will need to go through a lender approval process which will assess their financial circumstances and ability to repay the loan. The lender will also undertake credit checks on borrowers. May be used in conjunction with selected other offers. (Your Heating Sales Advisor will explain the offers available to you) British Gas acts as a credit broker and not the lender and primarily offers products from, and is remunerated by, Barclays Partner Finance. Barclays Partner Finance is a trading name of Clydesdale Financial Services Limited, a wholly owned subsidiary of Barclays Bank PLC. Clydesdale Financial Services Limited is authorised and regulated by the Financial Conduct Authority. Registered in England No. 2901725. British Gas is the trading name of British Gas New Heating Limited, an appointed representative of British Gas Finance Limited which is authorised and regulated by the Financial Conduct Authority. Availability of credit depends on status and credit checks. Registered in England & Wales (No. 06723244). Registered office: Millstream, Maidenhead Road, Windsor, Berkshire, SL4 5GD.

[2] Offer of a Gift Card is available to new domestic customers who buy HomeCare Two – Four (and for Landlords) online between 24th October and 4th December 2017. Existing HomeCare Two and Three customers who upgrade during the offer period will be eligible for a £10 Gift Card. You must keep your product for at least 45 days in order to qualify for the Gift Card. Instructions on how to choose your Gift Card will be emailed within 60 days of purchase. Offer is not available with any other offer or promotion and excludes HomeCare One. is not a sponsor of this promotion. Gift Cards ("GCs") may be redeemed on the website towards the purchase of eligible products listed in our online catalogue and sold by or any other seller selling through Purchases are deducted from the GC balance. To redeem or view a GC balance, visit "Your Account" on GC's cannot be reloaded, resold, transferred for value, redeemed for cash or applied to any other account. is not responsible if a GC is lost, stolen, destroyed or used without permission. See for complete terms and conditions. GCs are issued by Amazon EU S.à r.l. All Amazon ®, ™ & © are IP of, Inc. or its affiliates.

[3] Offer applies to all Hive products except subscriptions, payment plans, cameras and accessories, Home Move and Hive Multizone when not bought with Hive Active Heating. Offer not available in conjunction with other offers. Offer ends 1st December 2017.