Home services

Get peace of mind when you protect your home, and book an engineer anytime from your online account

Our range of home services

Boilers and heating

Boilers and heating

Includes cover, repairs, new boilers, annual services and heating upgrades.

Plumbing and drains

Plumbing and drains

Different types of cover and repair to help assist you with your plumbing and drains faults.

Appliances and electrical

Appliances and electrical

Different types of cover and repair to help assist you with your appliance and electrical faults.

Home insurance

Home insurance

Taking care of your home and its contents when things go wrong.

Landlords

Landlords

We offer buildings, contents and home cover. Safeguarding your properties, your tenants and you.

Moving home

Moving home

Let us know if you're moving or have already moved.

Are you an existing customer?

> Book and manage your engineer appointments

One month FREE on HomeCare Two, Three or Four when you buy online

The cost of 11 months of cover will be spread over 12 payments. Offer ends 27th August [*]

Everything explained

Not sure which of our products is right for you? Our home services guides should have all the answers.

Frequently asked questions

Can I manage my account online?

Yes, with an online account you can arrange a service visit, find out what’s happening with your appointment, submit a meter reading and book an engineer. We’ve even got a free smartphone app.

What does an annual service include?

This is a visit we carry out in each contract year[1] to check your boiler and central heating system or gas appliance (depending on what is included in your agreement) are safe and in good working order.

Can I speak to someone if I have a question about buying HomeCare?

You can call us on 0333 202 9604. Monday to Friday: 8am - 8pm, Saturday 8am - 6pm. We may record calls to help improve our service to you. Calls to 0330/0333 numbers will cost you no more than 01 or 02 numbers from landlines or mobiles. If you get 'inclusive minutes' with your package, calls to 0330/0333 numbers will be part of these.

[*] Offer is available to new customers who buy HomeCare Two - Four online between 31st July and 27th August 2018. The cost of 11 months’ HomeCare cover will be spread over 12 monthly payments. Existing residential customers and domestic landlords who wish to upgrade from HomeCare Two or Three can get a discount off the additional features they are adding to their product holding for the remainder of their contract year. Offer is not available with any other offer or promotion and is available for the first year only.

[1] Your service may be more than 12 months apart.