Here to help you look after your home.
Welcome to The Source
We all need a bit of expert advice to keep our homes running as smoothly and efficiently as possible. Explore this section for useful articles on everything from DIY and repairs to smart tech and greener living.
Find the latest articles here
Demand Flexibility and PeakSave
Take a behind the scenes look at how we’re able to offer half-price electricity when there’s more renewable energy available.
Should I fix my energy tariff?
Sticking or fixing is a decision that most customers will at some point ponder over. Should you fix your energy tariff or stick with a variable one?
Your EV charging questions answered
We take the confusion out of keeping your electric vehicle powered up.
The Source blog. Greener living
The latest tech, tips and tariffs to help you do your bit.
Everyday ways to protect the planet
Join the Clean Heat Streets initiative in Oxford
Are you a resident of Rose Hill or Iffley in Oxford looking to make a positive change towards cleaner, more sustainable living?
6 ways to go smart this summer – and save energy
A smart home can help you do your bit for the planet by cutting your carbon footprint. Find out how to get started.
How to reduce your carbon footprint at home
With a little help from Hive Heating Plus you can streamline your energy usage, save money on heating, and continue to unite in the fight against climate change.
The Source blog. Making a difference
We're always here to help.
Making a difference for our people and communities
Our new approach to charities
We’re empowering our colleagues to take the lead in how we support the communities we live and work in.
Improving our service for all
From more call centre colleagues to a brand-new app that makes managing your energy simple. Read how we’re improving our customer service.
Playing our part in Pride
We’re proud to be a part of Pride, and to support our LGBTQ+ colleagues all year round to be their true selves.
The Source blog. No place like home
Settle in and snuggle up with our handy advice and upgrades.
Get the most out of your home
How to save energy at home
Check out our 9 easy steps to reduce your energy usage and save money.
Why choose HomeCare?
From boiler breakdowns to problem electrics, here's why HomeCare is great.
Read our five top tips on gas safety
Get your head around gas safety in just five simple steps.
The Source blog. Here's how you can 'Fix it Yourself'
The tell-tale signs of common problems around the home – and how you can fix them.
For helpful advice, we're here to solve
What if there’s no running water?
Find out how to fix simple plumbing issues yourself, without spending money on a call out.
How to bleed a radiator
If your radiators aren't heating up, read our guide to learn when and how to bleed your radiators.
How to troubleshoot your thermostat
Thermostat not working? Read our guide to troubleshoot your thermostat in no time with some simple tips.
The Source blog. Keep one step ahead of the weather
With our top tips you'll be ready for all seasons – come rain or shine.
Beat the weather, whatever it brings
9 ways to keep your home cool
No air-con? No problem! Try our tips to stay cool when the next heatwave hits.
7 ways to save energy in summer
The warmer months are a great time to get into energy-saving habits.
BBQ - without grilling the garden
How to host your next outdoor cookout safely with our tips.
We're at the ready. Our online experts are here to help
Our Solved on Screen videos can help you with top tips for fixing common household problems and teach you how to save energy for a greener home.