Hive Active Heating

Always come back to a warm home. Control your heating and hot water from anywhere.


Two months free for British Gas customers who buy the Hive Heating Plan[1] OR get a Free Echo Dot when you buy Hive Active Heating[2]

What’s Hive Active Heating?

It's a smart thermostat that lets you control your heating and hot water from your smartphone, tablet or laptop

So whether you’re at work, on the bus or in the pub, the Hive app lets you change the temperature of your home in just a few taps.

Hive Active Heating works with your existing heating system and if you have a separate hot water tank, you can control your hot water too.

Why choose Hive Active Heating?


It'll only take one of our engineers 90 minutes to get Hive Active Heating up and running. The visit is included in the price, just pick a time that works for you.


With Hive Active Heating on your smartphone, laptop or tablet, it’s as easy to control your heating and hot water as it is to change the TV channel.


You could save up to £130[3] a year on your energy bills by never having to heat an empty home.


There's no need to change anything else. Hive Active Heating works with the heating system you already have. There's no need to buy a new one or change energy supplier.

What's in the kit?


Allows you to control the temperature of your home from anywhere.


Connects your Hive products and lets you control them from your devices.


Connects your Hive thermostat to your boiler.

Amazon Echo Dot


An Amazon smart speaker that let’s you control your Hive products with your voice.

Only available with one-off payment[2]

Choose from one
of our payment

A British Gas engineer will install the
kit for you, which is included in the

All you need is:

  • A gas central heating system
  • A broadband connection with a spare Ethernet port
  • An extra power socket close to your router
  • An Android or iOS smartphone or tablet

Two months free for British Gas customers[1]

Free Amazon Echo Dot [2] 

The award winning app

Packed with clever features, the Hive app is the easiest way to control your heating and hot water from wherever you are

Image of the Hive Active Heating App
  • Heating control
    Switch your heating on and off, up or down. If you want to extend your heating outside your usual schedule, use the boost button.

  • Hot water control
    Turn your hot water on and off. And if you fancy a shower outside your normal schedule, you can boost your hot water for up to six hours.

  • Geolocation
    Based on your phone's location, you will receive reminders to turn your heating on before you get home, or off if you've left it on when you go out.

  • Heating & hot water schedules
    Set heating and hot water schedules to fit in with your life. You can set between one and six time slots a day.

  • Frost protection
    To help protect your pipes from freezing, Hive Active Heating automatically activates when your heating's off and the temperature inside your home dips below 7°C.

  • Holiday mode
    Tell Hive Active Heating your holiday dates and your heating will sleep until you return.

Frequently asked questions

What is an Amazon Echo Dot?

The Echo Dot is one of Amazon’s smart speakers that you can control with your voice. Alexa – Amazon's voice assistant – allows you to perform tasks without lifting a finger. With the Echo Dot you can control your heating and other Hive products with your voice.

What happens if I cancel my monthly Hive Heating Plan?

If you cancel your Hive Heating Plan, you will need to pay the remaining balance of the payment plan for the Hive Active Heating kit on demand.

For more information about cancellation charges please visit read the Hive Heating Plan terms and conditions.

What happens to my Hive Heating Plan if I move home?

Your Hive Heating Plan is not transferable to your new home. If you move within 12 months from the date you order your Hive Heating Plan, you must pay off the balance.

If you want to install Hive products in your new home, or move into a property that has Hive Active Heating installed, please contact Hive for further assistance.

For more information about Hive Heating Plan please read the Hive Heating Plan terms and conditions.

What if I have more than one thermostat in my home?

Hive Active Heating comes with multizone capability that allows you to control up to 3 heating zones through the Hive app. You’ll need a separate thermostat and receiver for each heating zone.

Does Hive Active Heating work with all boilers?

It works with the vast majority of them, yes. When our engineer comes to install Hive Active Heating, they’ll check everything is up and running before they leave.

I wanted to buy the Hive Active Heating subscription

The Hive Active Heating subscription is no longer available. We now offer a 12 month payment plan as an alternative. The plan allows you to spread the cost of the kit over 12 months. Once the 12 months are up, you can continue to pay £2.99 a month for Hive Live or cancel the Hive Live subscription and pay nothing.

For more information please read the Hive Heating Plan terms and conditions.

What if I have a Hive Active Heating subscription?

The Hive Active Heating subscription is no longer available for sale but if you already have one, your subscription is still valid. For more information, please read the Hive Active Heating Subscription terms and conditions.

Make your home a smarter one

Find out more about how our smart home technology can fit into your life through the range of Hive products and payment plans.

Turn your appliances on and off remotely.

Hive Welcome Home Plan


Manage your home from anywhere with Hive products.

All Hive Products

[1] Two months free available to new and existing British Gas energy, HomeCare and 5 Year Warranty customers only. If you cancel your British Gas product or if your energy supply doesn’t switch to us and you have no other eligible British Gas products, you will pay the full 12 months for your Hive Heating Plan. If you purchase an eligible British Gas product again in the future, you will get the two months free. Prices subject to change. Not available to customers who already have a Hive payment plan or who have Hive Live. After the first 12 months, Hive Live will continue at £2.99 per month. If you cancel within the 12 months you will need to pay the remaining balance.

[2] Terms apply. Offer is limited to one Echo Dot per customer and is subject to availability and ends on 4th March 2018. Offer only available when bought with Hive Active Heating as a one off purchase. Offer cannot be
used on pre-existing orders or in conjunction with any other offer.

[3] Savings based on annual energy consumption of 16,489 kWh.

[4] Hive Live includes free delivery, ongoing warranty and 10% off other products. After your payment plan has ended you will continue to pay £2.99 a month for Hive Live until you cancel.