You and your boiler

Need help choosing a new boiler? One of our experts can pop around and help you find the perfect fit for your home

Two years interest free credit available on all new boilers[1]

Why buy your boiler from us?

Interest free credit is available on all our new boilers [1]

Interest free credit is available on all our new boilers
We guarantee a fixed price

We guarantee a fixed price

Once our heating adviser has given you your quote, it won’t go up. Even if we do any unexpected work. It’s our fixed price guarantee.

We could help you spread the cost

We could help you spread the cost

Spread it out between two to ten years, or pay everything upfront. It’s up to you.

We've got highly qualified engineers

We've got highly qualified engineers

Our engineers are clean, tidy professionals who take pride in their work. And they’ll get rid of any rubbish safely too.

We give you our 5 Year Warranty

We offer a 5 year warranty

Look after your boiler with an annual service to get your warranty – as well as covering your boiler for five years, we’ll cover your heating system for the first year.

Terms & conditions

Or give us a call and we can book it over the phone

0333 202 9450 [4]

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How to get your new boiler

Step 1

Book a free heating adviser visit

Choose an appointment for a time and date that suits you. Our heating adviser will come and do an assessment of your home and talk you through your options. Then they’ll give you a fixed price quote.

Step 2

We install your boiler

Our expert engineer will arrive on the date you’ve chosen. When they’re done, they’ll show you how to use your boiler and controls. They’ll make sure they leave your home neat and tidy before they go and arrange for your old boiler to be picked up.

Step 3

We give you peace of mind

When your boiler is installed, it comes with a 5 year warranty as standard so your home stays warm and working. If something happens, you can call us any time, any day of the year.

Our boilers

We only install the latest A-rated energy efficient boilers and controls that could help you save up to £200 a year.[5]

We work with the top manufacturers so you’ve got lots of options to choose from.

Worcester Bosch Group
Vaillant
Glow-worm
Viessmann

Or give us a call and we can book it over the phone

0333 202 9450 [4]

If you are running a business, please visit our British Gas business website

Everything explained

Not sure what new boiler is right for you? Our guide has lots of useful information.

Frequently asked questions

How long does the appointment with your heating adviser last?
Around an hour and a half. And they’ll call ahead to make sure you know they’re on their way.
Will I know how long it’ll take to get my new boiler?

Yes and with over 1,000 Gas Safe engineers we can work it out around dates and times that suit you. Your heating adviser will make all the arrangements once you give them the go ahead. That way you’ll know exactly when you’ll have your new boiler by.

How do I change the date of my quote appointment?

You can change or cancel your appointment using the link and verification code in the confirmation text or email we sent you.

How do I cancel my quote appointment?

You can change or cancel your appointment using the link and verification code in the confirmation text or email we sent you.

How do I accept my boiler quote?

You can view and accept your quote(s) using the link and verification code in the confirmation text or email we sent you.

Please note, it may take up to 24 hours after your appointment before you can view your quote online.

Can I speak to someone if I have a question about buying a New Boiler?

Yes, you can call us on 0333 202 9450. Our lines are open Monday to Friday, 7.30am-8pm, Saturdays, 8am-6pm, and Sundays, 8.30am-5pm. We have limited opening hours over public holidays. We want to improve our service for you, so we may record your call to help. Calls to 0800 numbers are free from mobiles and landlines. Calls to 0330/0333 numbers will cost you no more than 01 or 02 numbers from landlines and mobiles. If you get 'inclusive minutes' with your package, calls to 0330/0333 numbers will be part of these.

  1. 0% finance is available for domestic properties only (up to 44kW). It excludes warm air units. British Gas acts as a credit broker, not the lender and offers products from a panel of lenders. British Gas is a trading name of British Gas New Heating Limited (No. 06723244), an appointed representative of British Gas Services Limited (No. 03141243) which is authorised and regulated by the Financial Conduct Authority (Financial Services Register No. 490568).  Both companies registered in England and Wales. Registered office: Millstream, Maidenhead Road, Windsor, Berkshire SL4 5GD. Availability of credit depends on status and credit checks.

  2. Offer of £300 energy credit is available to existing British Gas energy customers (excluding Pay As You Go Energy customers) who buy their boiler and have it installed by British Gas before 31 December 2018.  The boiler installation must be at the same address to which we supply energy and you must remain a British Gas energy customer until the credit is applied.  The £300 energy credit includes VAT and will be applied to your account within 30 days of your boiler installation.  Only one offer per household/customer. Installation appointments are subject to availability, if you want to take up the offer but there are no available dates before 31 December 2018, we will discuss your options with you.

  3. This offer is available to Homeowners and Landlords who already have HomeCare at the property where the boiler would be installed. You can use the £300 HomeCare customer discount along with most other offers we’ve sent you, including 2 years 0% interest free Credit, but there are a couple of exceptions. Just ask your heating sales adviser for more information.

  4. Our lines are open Monday to Friday, 7.30am-8pm, Saturdays, 8am-6pm, and Sundays, 8.30am-5pm. We have limited opening hours over public holidays. We may record calls to help improve our service to you. Calls to 0800 numbers are free from mobiles and landlines. Calls to 0330/0333 numbers will cost you no more than 01 or 02 numbers from landlines and mobiles. If you get 'inclusive minutes' with your package, calls to 0330/0333 numbers will be part of these.

  5. Source: http://www.energysavingtrust.org.uk/home-energy-efficiency/boiler-replacement