The Energy Switch Guarantee: How to get the best energy tariff for you

Find the best deal for you

We all want to get the best energy tariffs we can – but when it comes to the crunch, switching suppliers can often seem a bit daunting.

People worry it’s going to be slow, complicated and disruptive. So they end up staying where they are – even if there are better, cheaper tariffs out there.

The truth is that switching energy suppliers is much easier than people realise – thanks to the Energy Switch Guarantee. We’re proud signatories to this voluntary scheme because we think switching energy should be easy and hassle free.

What is the Energy Switch Guarantee?

The Energy Switch Guarantee was launched by Energy UK, the trade association for the UK energy industry.

It’s a set of promises made by energy companies in the UK to ensure that switching suppliers is quick, secure and hassle-free. It’s very similar to the Current Account Switch Guarantee in the banking world which makes it really easy for people to change bank accounts.

Some of the key promises are listed below, and ultimately, they all add up to one thing: complete peace of mind when you want to switch energy supply.

What does the Energy Switch Guarantee mean for you?

You can dive into the details on the Energy Switch Guarantee website, but here’s what it essentially means for your switch:

It’s quick

Your switch can be completed in as little as 3-5 days.

It’s hassle-free

You continue with your existing provider until you switch. And as all suppliers use the same pipes and wires there won’t be any disruption to your energy supply.

It’s all handled by your new provider

Your new energy provider will take care of every step of the switch. With British Gas, the moment you tell us you want to switch to us, we contact your old supplier and get things moving. We then keep you updated with regular emails along the way.

It’s no problem if you decide to cancel

After you sign up, your new supplier will send you all the details. You then have a 14-day cooling off period if you decide to cancel.

It won’t cost a thing

And any overdue credits will be returned to you within 14 days of your final bill.

Switching really doesn’t have to be stressful

We know that energy can seem complicated – and signing up to the Energy Switch Guarantee is one of the things we do to make things simple for you. If you’re thinking about switching energy supplier, don’t let stress about the process stand in your way.

The Energy Switch Guarantee scheme is here to protect you and help you move to an energy tariff that works for you quickly and easily while being kept informed along the way.