Need an appliance repair?

Our experts can fix your household appliances - whether you're a British Gas customer or not.

Book a repair
British gas engineer looking at a gas hob

What kind of appliance needs repairing?

Fridge / Freezer
Oven / Cooker
Washing appliance
Tumble dryer
Dishwasher

Fixed-price repairs, no hidden surprises

  • What we quote is what you pay, with no hidden charges
  • Includes all parts and labour (conditions apply)
  • All work guaranteed for 12 months
Book a repair

One-off Repair

from £125

No hidden costs, ongoing commitments or monthly fees.

Repair + Cover

From £99 upfront + £1.14 a month

Get your repair PLUS a year’s cover for the appliance

Contract terms apply

Your repair options

One-off Repair

Fixed price quote from £125

Simple one-time payment, no hidden costs

What's included?

  • Expert engineer repair​
  • All parts and labour
  • 12-month guarantee on repair
  • Future repairs for any unrelated faults

Repair costs

Your engineer will give you a fixed-price quote based on how long the repair will take. If you decide not to go ahead with the repair, all you'll pay is £125.

For the first 45 mins

£125

Every 15 mins after that:
£35

For Gas

£45

For Electric

Repair + Cover

From £99 upfront + £1.14 a month

Monthly payments include your repair plus a year's cover

What's included?

  • Expert engineer repair​
  • All parts and labour​
  • 12-month guarantee on repair​
  • 1 year cover for future appliance repairs​
  • No fix, no fee​
  • Accidental damage​
  • Any appliances not bought in the UK​
  • Any appliance that wasn't new when it was bought (except appliances that were in the property when you moved in)​
  • Wine coolers, cooker hoods and extractor fans​
  • Appliance(s) designed for commercial use​

Repair + Cover costs

Choose the level of excess you want

From £99 upfront
+ £1.14 a month

£60 excess for future repairs

From £99 upfront
+ £2.23 a month

£0 excess for future repairs

Additional information
Prices may vary depending on where you live and which appliance you need repaired.

Why repair not replace?

  • Cheaper

    Fixing an appliance generally costs less than buying new.

  • Greener

    Keeps it out of landfill for as long as possible.

  • Quicker

    No need to shop around and wait for delivery and installation.

Fix my appliance
Britsh gas person looking ready to help you-
British gas engineer looking at washing machine British gas engineer in the kitchen with a customer Female British gas Engineer shaking hands with a customer Engineer looking at there tools Engineer looking for parts in there van

What our customers say

Join the thousands of people who already trust us for their repairs

  • trustpilot 5 stars

    The Engineer was extremely efficient, courteous and very helpful. Explained relevant information concisely and clearly.

    Rated 5/5 by Mr Jeffrey

  • trustpilot 5 stars

    Very happy with the service throughout. Everything well explained and happened as informed.

    Rated 5/5 by Miriam Dorado

  • trustpilot 5 stars

    Great service both to the engineer and the second guy who did a quote for some work were extremely helpful.

    Rated 5/5 by Chris,

Book a fix

Frequently Asked Questions

Cooking appliances
Washing
Fridges and freezers

Why does my electric hob always seem to stay at the same temperature?

If the temperature of your electric hob stays the same even when you adjust the dials, it could be a problem with the internal thermostat. Your engineer will be able to tell you if this part needs to be cleaned or replaced.

Book a repair

Why doesn’t my electric hob heat up?

If the temperature of your electric hob stays the same even when you adjust the dials, it could be a problem with the internal thermostat. Your engineer will be able to tell you if this part needs to be cleaned or replaced.

Why doesn’t the flame on my gas hob ignite?

The number one reason why an electric hob doesn’t heat up is a lack of power. This could be something as simple as a power surge causing the timer to blow. If your cooker is getting power but not actually heating up, it could be due to an issue with the heating element.

Why won’t my tumble dryer switch on?

The problem could be to do with your timer switch, some faulty wiring or an issue with the door not closing properly.

Why won’t my tumble dryer spin?

If your tumble dryer won’t spin, it might be a problem with the drive belt that turns the drum. If you can easily turn the drum by hand, the belt needs to be replaced. If it’s not the belt, you may have to replace other faulty internal components.

Why is my washing machine leaking?

The most common reason why a washing machine leaks is that the rubber seals around your washing machine door have started to perish. Fortunately, they’re easy to replace.

Why doesn’t my dishwasher work?

If your dishwasher is making a humming noise, there could be an issue with your dishwasher’s motor. If that’s not the case, then it could be a blockage or wiring problem that an engineer can diagnose and fix.

Why doesn’t my fridge get cold?

The first thing to do if your fridge doesn’t feel very cold is to check the temperature dial to make sure it’s set at the right level. If the dial is ok, then the rubber seal on your fridge door could be damaged or you might have an issue with your air damper or thermostat.

Additional information

  1. Prices may vary depending on where you live and which appliance you need repaired.